- Effective 01 February 2021
Thank you for using Fidel Academy
Our mission is to bring top instructors together and provide long-lasting unique educational path for everyone to access from anywhere so we all can have an equal opportunity, go beyond average and discover our full potential.
Our services are provided by Fidel Academy. These terms govern your use of Fidel Academy website and services. Some of our services are downloadable software to your computer or other devices, thus you may agree that we will automatically update this software and these terms will apply to such updates. Please read these terms carefully and “Talk to Us” if you have any questions at all. By using our website and services, you agree to bound by these terms, including the policies referenced in these terms.
Using Fidel Academy
- Who may use our website?
You need to have an account in order to use our platform, including to purchase and enroll a course or submit a course for publication. You can only use our services when you form a binding contract with Fidel Academy, and only when you follow and respect the terms and all applicable laws. When you create your account with us, and use certain features, you must provide use with complete and accurate information, and you do agree to update your details to keep it smoothly accurate.
You are not allowed to share your account with anyone else. You are responsible for what happens with your account. If you find out someone is using your account without your permission (or you suspect any breach of security), you must let us know immediately by contacting us “talk to us”.
Instructors and students should not be below the required age for consent to use online services depending where you live (i.e. U.K 16). If you are above the required age, we advise you to invite a parent or guardian to open an account and help you enroll in your chosen course or language. If we discover that you have created an account that validates these rules, we will terminate your account.
On Fidel Academy, the courses have different prices. Sometimes we run promotions and sales for our courses and some courses are only available on offer for a fixed period of time. Some of our offers may only be available to new users, thus the prices you see before you logged in could be different from the price shown when logged in.
Fidel Academy works with third party payment processing partners in order to offer its customers the most secure and simple payment methods no matter which country you are based at. You agree to pay the fees for the course you purchase, and you authorise us to charge your payment method (debit or credit card) for those fees.
When you buy a course, you are agreeing not to use unauthorized or invalid payment method. If by any chance your payment method fails but still are able to get access to the course, then you agree to pay the fees within two weeks (14 days). We have the right to block you from accessing the course to which we have not received payment.
Refunds and refund credits
You can apply for a refund within 24 hours of purchasing a course if you are not satisfied with it. We reserve the right to apply your refund as a credit or a refund to your original payment method, depending on capabilities of our payment processing partners. But we do not give a refund after two weeks unless the course you purchased have been suspected of confirmed account fraud.
You agree that by signing up, accessing and using our services, you are agreeing to enter into a legally binding contract with Fidel Academy. Do not register, access or use any of our services if you do not agree with these terms.
If our website is down, either for maintenance or when we are encountering security issues, you accept that you will not have any claim against us in any kind of these cases where things do not work our right.
We may decide to cease making available certain features of the Services at any time and for any reason.